Satisfaction survey

At PAC your complete satisfaction is important to us. Please take a few moments to fill out the short survey below and let us know what we can do to serve you better.



Name*:  
Company*:  
Address 1*:  
Address 2:
City*:  
State/Region:
Postal Code:  
Country*:  
E-Mail*:    
Phone*:  
Fax :
Please select your industry sector from the list below:
 

Product Information

Instrument Purchased
Date Purchased (mm/dd/yy)
Sales Order Number (if known)
Does your current instrument meet all of your application's needs?
 
If No, please explain

Service Assessment
(RATING RULE: 1 being poor, 4 excellent, 'N/A' for questions that do not apply)
Category Rating
Sales Representatives
Customer Service Order Entry
Order Processing
Product Quality
Training
Technical Support
Maintenance and Repair Service
Ability to Provide Spare Parts
Overall Performance
Timeliness of Response
If you have been a customer for more than 12 months, how has our overall service progressed?


Do you have any additional comments?


What sources do you rely on to get information about new analyzers?
(Check all that apply)


Would you recommend PAC?
Would you like PAC to contact you regarding this survey?*  

Thank you for your time.